1. Introduction:

1.1    This policy aims to provide you with clear guidance on how we use your data, resulting from your visit to our site and what we do with it.

1.2    Our website uses cookies.

1.3    Insofar as those cookies are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website.

1.4    The cookies used on our website relate solely to website functionality, for example:

         (a) Some of our cookies affect the way our site is viewed by your device’s monitor and settings to provide you with the best view of our site.

         (b) Some of the cookies on our site, affect the time it takes to deliver a page to you and make it interactive, thus speeding it up and lessening the burden on your device’s cpu.

         (c) You no doubt reached this policy by clicking the appropriate link on the consent button, when you first visited our site. That contains a cookie, which keeps a note whether you have accepted or not, so that you do not have to click the button each time you visit.

1.5    For the avoidance of doubt, our site is “a content only site”, meaning that we will never require you to enter, nor do we collect information, such as, your credit card information, name, address etc.

1.6    The only information ever collected from our site, will relate solely to your visit to our site, your behaviour whilst interacting with our site and a unique identifier, such as your IP address.

1.7    Any personal information obtained via your visit, as referred to in 1.6, is never shared with any external party, the unique identifying data, such as your IP address is stripped down, before being shared with, for example: Google Analytics.

2.Credit:

2.1    This document was created using a template from SEQ Legal (https://seqlegal.com)

3.About cookies:

3.1    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

3.2    Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

3.3    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

4.Cookies that we use:

4.1    We use cookies for the following purposes:

(a)    authentication – we use cookies to identify you as a separate individual when you visit our website and as you navigate our website.

(b)    Analysis – we use cookies to help us to analyse the use and performance of our website and services].

(c)    Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

(d)   Site performance and improved usability features – some of the tools we use on our site to improve its performance and to deliver certain features (photo sliders, galleries etc.), sometimes involve the use of cookies

(d)   To view the cookies currently used by our site, simply follow the instructions here: https://kb.iu.edu/d/ajfi

(e)   Or alternatively, use the developer console for your browser to view the active cookies:

      (a) Google Chrome – https://developers.google.com/web/tools/chrome-devtools/storage/cookies

      (b) Firefox – https://developer.mozilla.org/en-US/docs/Tools/Storage_Inspector

      (c) Safari – https://developer.apple.com/library/archive/documentation/NetworkingInternetWeb/Conceptual/Web_Inspector_Tutorial/EnableWebInspector/EnableWebInspector.html

     (d) Edge – https://docs.microsoft.com/en-us/microsoft-edge/devtools-guide/console

     (e) Opera – https://www.digitalcitizen.life/view-remove-cookies-opera-browser

5. Cookies used by our service providers

5.1    Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

5.2    We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/

6. Managing cookies

6.1    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/kb/PH21411 (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

6.2    Blocking all cookies will have a negative impact upon the usability of many websites.

6.3    If you block cookies, you will not be able to use all the features on our website.

7. Our details

8.1    This website is owned and operated by A.G. Carpet & Flooring Ltd.

8.2    We are registered in England and Wales under registration number .

8.3   Our principal place of business is at the below address under 8.4 (a).

8.4   You can contact us: 

(a)    By post, to; First Floor, Hamilton House, Burwood Close, Tolworth, Surrey, KT6 7HW.

(b)    Using our website contact form, either by visiting our Contact Us page or by using the form location on the right of this page.

(c)    By telephone, on the contact number published on our website; or 0208 390 3862

(d)    By email, using the email address published on our website, or info@ag-flooring.co.uk.